Online Basic Security Training Program (OBST)
The Basic Security Training program contains Self-Paced Online Courses (SPOCs), a Virtual Training Room (VTR) seminar delivered by a live instructor and an in-class First Aid and CPR course. The certificate of completion for the BST program serves as proof of completion only. Your Training Completion Number (TCN) will be provided to you by our Administrative Team once you have satisfied all program requirements.
Basic Security Training
101 to 129 cover the basic security content. Anything from this section may appear on your licence exam.
Section 1: Introduction to the Security Industry / 120 minutes
-
1
Introduction -
2
Welcome to the Ontario Basic Security Training (OBST) Program!
-
3
Ontario Security Licensing Process
-
4
Navigating the Program
-
5
Physical Security and Asset Protection
-
6
Submitting your IDs
-
7
Graduation!
-
8
What do we need from you?
-
9
Understanding Physical Security
-
10
Step 1 - Identify the Assets
-
11
Step 2 - Expose Loss Events
-
12
Step 3 - Probability of Occurrence
-
13
Step 4 - Impact of Occurrence
-
14
Selecting the Countermeasures
-
15
Aggressive Protection
-
16
Know Your Assigned Area
-
17
Developing a Security-Focused Mindset
-
18
Assume Nothing
-
19
Check the Barriers
-
20
Concentric Circles
-
21
Think Hazards
-
22
Stay Focused
-
23
Use the Tools Properly
-
24
Look to the Light
-
25
Concentrate on Prevention
-
26
Remember Who You Are
-
27
Public security
-
28
Private Security
-
29
Duties of Private Security
-
30
Types of Private Security
-
31
General guidelines for security guards
-
32
Skills of a security guard
-
33
Learning Journal Activity
-
34
Conclusion
-
35
Questions
Section 2: The Private Security and Investigative Services Act and Ministry Code of Conduct / 120 minutes
-
36
Introduction
-
37
About Focus Protective Services
-
38
Introduction - Getting Your Security Guard Licence
-
39
How to Take Great Notes
-
40
The Private Security and Investigative Services Act (PSISA)
-
41
Contents of the Act
-
42
Administration and Registration
-
43
Prohibitions
-
44
Licensing
-
45
Application
-
46
Complaints and Investigations
-
47
Investigations
-
48
General Rules and Standard Practice
-
49
General
-
50
Penalties
-
51
Learning Journal Activity
-
52
Regulations
-
53
Inspections
-
54
The 40-hour Ministry Required Training
-
55
Course Content
-
56
Training Completion Number
-
57
Licensing Requirements
-
58
Uniformed Security Roles
-
59
Non-Uniformed Security Roles
-
60
Common Duties and Tasks
-
61
Public vs. Private Security Roles
-
62
Abilities and Skills
-
63
Code of Conduct
-
64
Uniform Requirements
-
65
Eligibility to Hold a Licence
-
66
Public Complaints and Penalties
-
67
General duties and standards of practice
-
68
Conclusion
-
69
Questions
Section 3: Basic Security Procedures / 240 minutes
-
70
IntroductionThis course builds upon the concepts of Physical Security and Asset protect which are covered earlier in this programme. In this module, we discuss Risk Mitigation, Patrol Principles, and Alarm Response.
-
71
Asset Protection
-
72
Asset Protection
-
73
Asset Protection
-
74
Asset Protection
-
75
Risk Mitigation
-
76
Layered Protection (Defense in Depth)
-
77
Castles and Fortifications
-
78
Modern Concepts of Layered Protection
-
79
Modern Concepts of Layered Protection
-
80
Modern Concepts of Layered Protection
-
81
Case Study - Burglars Caught on CCTV
-
82
Surveillance
-
83
Patrol with Purpose
-
84
Patrol with Purpose
-
85
Deter
-
86
Detect
-
87
Delay
-
88
Deny
-
89
Types of Patrols
-
90
Frequently Asked Questions
-
91
What should I be looking for when I am on patrol?
-
92
What should I be looking for when I am on patrol?
-
93
What should I be looking for when I am on patrol?
-
94
Alarm Response
-
95
Access Control
-
96
Technology used to control Access
-
97
Material access
-
98
Crowd control
-
99
Crowd behaviour during strike
-
100
Traffic control and parking
-
101
Keep traffic moving
-
102
Be flexible
-
103
Section A - Use of Equipment
-
104
Telephone Etiquette
-
105
Telephone Etiquette
-
106
Site Cellphone - Best Practice
-
107
Two-Way Radios
-
108
Personal Device Use Policy
-
109
Section B - Reporting Software
-
110
Key Management
-
111
Section C - Visitor Management Systems
-
112
Contractors
-
113
Real Estate Agents
-
114
Elections Canada Personnel
-
115
Section D - VSS
-
116
The Purpose of VSS
-
117
The Benefit of VSS
-
118
Advantages
-
119
Disadvantages
-
120
Wired and Wireless Technology
-
121
Private vs. Public Places
-
122
Release of Video Footage
-
123
Learning Journal Activities
-
124
Drug Effects
-
125
Introduction to Drug Effects
-
126
Problematic Substance Use - Workplace
-
127
Problematic Substance Use - Youths
-
128
Alcohol
-
129
Cannabis
-
130
Cocaine and "Crack"
-
131
Methamphetamine
-
132
Ecstasy (MDMA)
-
133
Psychedelics
-
134
Bath Salts
-
135
GHB (Gamma Hydroxybutyrate)
-
136
Ketamine
-
137
The Opioid Crisis - Heroin
-
138
The Opioid Crisis - Fentanyl
-
139
The Opioid Crisis- Carfentanil
-
140
The Current State of the Opioid Crisis
-
141
Conclusion
-
142
Questions
Section 4: Report Writing / 120 minutes
-
143
Introduction
This course covers the fundamentals of report writing and data management. Learners can expect to learn practical techniques for effective written communications.
-
144
Personal Information Protection and Electronic Documents Act (PIPEDA)
-
145
Ten Fair Information Principles
-
146
Administrative Tasks
-
147
Memo Books
-
148
Notebook also referred to as Memo Book
-
149
Using the notebook properly
-
150
Memo Books: 4-Part Introduction
-
151
Memo Books: Outgoing Shift Change
-
152
Memo Books: Shift Notes
-
153
Memo Books: Incoming Shift Change
-
154
Daily Occurrence Reports (DOR)
-
155
DOR - Best Practices
-
156
Special Occurrence Report (SOR)
-
157
Reports as evidence
-
158
4-Step Business Writing Process
-
159
Writing Styles
-
160
Business Writing
-
161
The Element of Trust for Business
-
162
Video Activity - Find the Mistakes
-
163
Upgrade Your Skills
-
164
Advanced Business Expressions
-
165
Phrases for Business Meetings
-
166
Applying What You've Learned
-
167
Learning Journal Activity
-
168
Conclusion
-
169
Questions
Section 5: Health and Safety / 120 minutes
-
170
IntroductionThis course provides information about the WHMIS 2015 and GHS systems.
-
171
Worker Health and Safety Awareness in 4 Steps
This course links to the Province of Ontario's "Worker Health and Safety Awareness in 4 Steps" online training module.
-
172
Occupational Health and Safety Act
-
173
Rights of workers
-
174
Introduction to WHMIS 2015
-
175
The History of WHMIS GHS
-
176
Education and Training
-
177
Hazardous Materials
-
178
What is WHMIS?
-
179
WHMIS Legislation in Ontario
-
180
Key Elements of WHMIS 2015
-
181
Globally Harmonized System
-
182
WHMIS GHS Key Notes
-
183
GHS - Hazard Groups
-
184
Hazard Classes and Categories
-
185
Hazard Pictograms
-
186
Examples of Hazard Classification and Identification
-
187
Container Labels
-
188
3 Types of Labels
-
189
Supplier Labels
-
190
Workplace Labels
-
191
Safety Data Sheets (SDSs)
-
192
SDS Sections Overview
-
193
How Security May Encounter Hazardous Materials
-
194
Four Questions to Ask Yourself
-
195
Question 1: What is the Hazard?
-
196
Question 2: How do I Protect Myself?
-
197
Question 3: What should I do if there's an Accident?
-
198
Learning Journal Activity
-
199
Question 4: How do I get more information?
-
200
Conclusion
-
201
Questions
Section 6: Emergency Response Preparation /240 minutes
-
202
IntroductionIn this course, learners can expect to gain a foundational understanding of basic emergency response procedures.
-
203
Emergencies
-
204
Why Emergency Management?
-
205
Hazard Awareness and Risk Management
-
206
Hazard Awareness and Risk Management
-
207
Five Components of Emergency Management
-
208
Prevention
-
209
Mitigation
-
210
Preparedness
-
211
Emergency Preparedness in the Workplace
-
212
Key steps to Emergency Planning
-
213
Response
-
214
Recovery
-
215
Resource Management
-
216
Things to Remember During an Emergency
-
217
Common Emergency Occurrences
-
218
Tips to deal with a Fire Emergency
-
219
Tips to deal with a Gas Leak
-
220
Tips to deal with an Intrusion or robbery
-
221
Tips to deal with a Medical Emergency or serious accident
-
222
Tips to deal with a Bomb Threat
-
223
Tips to deal with a suspicious package
-
224
Tips to deal with an Earthquake
-
225
Damage or collapse of structures
-
226
Power Outages
-
227
Elevator Entrapments
-
228
Medical Emergencies
-
229
Fire System Basics
-
230
Fire Prevention Basics
-
231
Fire Emergencies
-
232
Categories of Fire
-
233
How to Use a Fire Extinguisher
-
234
Alarm Response
-
235
Common Causes of Alarm Activation
-
236
Methods of Alarm Activation
-
237
Evacuation
-
238
Evacuation Plans
-
239
Mobility Impairments
-
240
Evacuation Considerations
-
241
Bomb Threats vs. Bomb Hoaxes
-
242
Bomb Threat Awareness
-
243
Bomb Threats are not Common
-
244
Suspicious Packages
-
245
Weapon Emergency Response Procedures
-
246
Duty of Care
-
247
Investigation and Scene Management
-
248
Scene Management
-
249
Scene Assessment and Response
-
250
How to Plan a Walkthrough
-
251
Crowd Control
-
252
Security Protocols and Response Strategies
-
253
Understanding the Role of Security Guards
-
254
Communication Protocols
-
255
Post-Emergency Actions
-
256
Training and Preparedness
-
257
Professional Development
-
258
Legal Considerations
-
259
Technological Tools and Support
-
260
Security Guard Response
-
261
Evidence
-
262
Canada Evidence Act and Ontario Evidence Act
-
263
Learning Journal Activity
-
264
Conclusion
-
265
Questions
Section 7: Canadian Legal System /240 minutes
-
266
Introduction
In this course, learners will be introduced to the Canadian Legal System as it relates to the responsibilities of the Security Guard. We will build upon the concepts learned in this module throughout the program.
-
267
The Canadian Legal System
-
268
The Canadian Court System
-
269
The Supreme Court of Canada
-
270
Specialized Division of Courts
-
271
Appellate Courts
-
272
Constant Evolution
-
273
Canadian Criminal Court System
-
274
What is Criminal Law
-
275
Legal Aspects of Security
-
276
The Occupier's Liability Act (Duty of Care)
-
277
Charter of Rights and Freedoms - Guarantee
-
278
Charter of Rights and Freedoms - Legal Rights
-
279
Rights and Freedoms Related to the Work of Security Guard
-
280
Detention or Imprisonment
-
281
Proceedings in Criminal and Penal Matters
-
282
Court Injunctions
-
283
Canada Evidence Act
-
284
The Basic Test: Reliability and Relevance
-
285
How to Protect the Crime Scene
-
286
What is the Ontario Evidence Act?
-
287
Challenging Evidence in Court
-
288
Learning Journal Activity
-
289
Conclusion
-
290
Questions
Section 8: Legal Authorities / 450 minutes
-
291
Introduction
Learners can expect to gain a practical understanding of the Security Professional's sources of legal authorities under the Criminal Code of Canada and the Trespass to Property Act of Ontario
-
292
Personal Information Protection and Electronic Documents Act (PIPEDA)
-
293
Early History and the Confederation of Canada
-
294
The Criminal Code of Canada
-
295
Understanding Key Sections of the Criminal Code
-
296
Section 26: Excessive Force
-
297
Section 27: Use of Force to Prevent Commission of Offence
-
298
Section 34: Defense of Person
-
299
Section 35: Defense of Property
-
300
Section 494 (1): Arrest Without Warrant by Any Person
-
301
Section 494 (2): Arrest By Owner of Property
-
302
Section 494 (3): Delivery to a Peace Officer
-
303
Section 322: Theft
-
304
Tort Law
-
305
Residential Tenancies Act, 2006: Overview
-
306
Trespass to Property Act, R.S.O. 1990
-
307
How to deal with a Trespass?
-
308
The Employment Standards Act
-
309
Hours of Work, Eating Periods and Overtime
-
310
Minimum Wage
-
311
Ontario Minimum Wage Chart
-
312
Pay Day
-
313
Vacation Time
-
314
Public Holidays
-
315
Leaves of Absence
-
316
Termination Notice and Pay
-
317
Reprisals
-
318
Filling an Employment Standards Claim
-
319
What is the Liquor License Act
-
320
Alcohol Drinking Guidelines
-
321
Know the Law
-
322
Checking I.D.
-
323
Managing the Risk
-
324
Preventing Intoxication
-
325
Duty of Care Checklist
-
326
Provincial Offences Act
-
327
YCJA - Principles
-
328
YCJA - Extrajudicial Measures and Sanctions
-
329
YCJA - Youth Court and Sentencing
-
330
YCJA - Reintegration
-
331
YCJA - Publication and Bans
-
332
YCJA - Conferences and Conclusion
-
333
Resources in Your Community
-
334
Mental Health Disorders
-
335
Depression
-
336
Bipolar Disorder
-
337
Anxiety
-
338
Obsessiveness Compulsive Disorder
-
339
Psychosis
-
340
Schizophrenia
-
341
Stress
-
342
Post-traumatic Stress Disorder (PTSD)
-
343
Ending the Stigma
-
344
Helping Those in Crisis
-
345
Mental Health Resources
-
346
Is It Harassment?
-
347
It’s Not All About You
-
348
Harassment’s Effects Are Real
-
349
Let’s Recap
-
350
Jack and Leah
-
351
Think About What You...
-
352
Meg and Joe
-
353
Sexual Harassment - It’s More Common (and Destructive) Than You Think
-
354
Gabby and Amir
-
355
Not Everything's Harassment
-
356
So What Should You Do About It?
-
357
No Tolerance for Retaliation
-
358
Is It Retaliation?
-
359
Report Any Evidence to HR
-
360
Where Are They Now?
-
361
In Conclusion: Be Professional!
-
362
References
-
363
Conclusion
-
364
Questions
111 - Use of Force Theory / 120 minutes
-
365
IntroductionThis course aims to provide a practical understanding of Use of Force Theory as well as the hazards of Positional Asphyxia and Excited Delirium.
-
366
Definition: Use of Force
-
367
Review: Section 25 of the Criminal Code
-
368
What is an Arrest?
-
369
When is Arrest an Option?
-
370
Young Persons
-
371
The National Use of Force Framework
-
372
The Assessment Process
-
373
Subject Behaviours
-
374
Use of Force Options
-
375
Excited Delirium
-
376
Positional Asphyxia
-
377
Case Study: Patrick Shand
-
378
Case Study: George Floyd
-
379
Duty of Care
-
380
Use of Handcuffs
-
381
Use of Force Reporting
-
382
Conclusion
-
383
Questions
Section 9: Effective Communications / 240 minutes
-
384
Introduction
-
385
Learning Objectives
-
386
A Security Guard is a specialist
-
387
What Distinguishes Great Leaders from Average Ones?
-
388
Master the Art of Self-Management
-
389
Be Self-Aware... If You Dare
-
390
Self-Regulation
-
391
Self-Motivation
-
392
Skills in Emotional Intelligence
-
393
Accurately Perceiving Emotions
-
394
Manage Emotions
-
395
Communication
-
396
Communication Rules
-
397
Communication Barriers
-
398
Verbal and Non-Verbal Communication
-
399
Verbal and Non-Verbal Communication Skills
-
400
Tools to Regulate Your Emotions
-
401
Understand How Others See You
-
402
Giving In without Giving Up
-
403
Using Coping Skills
-
404
Using Relaxation Techniques
-
405
Stance and Posture
-
406
Tactical Communication
-
407
Fun at Work
-
408
Role of Emotional Intelligence at Work
-
409
Agreeing to Disagree
-
410
Methods of Communication
-
411
Association of Public Safety Communication (APCO) "10" Codes
-
412
Communication with the Media
-
413
Mental Health Disorders
-
414
Depression
-
415
Bipolar Disorder
-
416
Anxiety
-
417
Panic Disorder
-
418
Obsessiveness Compulsive Disorder
-
419
Psychosis
-
420
Schizophrenia
-
421
Stress
-
422
Post-traumatic Stress Disorder (PTSD)
-
423
Ending the Stigma
-
424
Helping Those in Crisis
-
425
Resources in Your Community
-
426
Thriving Through Conflict
-
427
Someone’s Always Gotta Bring the Drama
-
428
For All the Peacemakers: A Definition of Conflict
-
429
So, What’s the Remedy?
-
430
Chill Out, Folks
-
431
Here Are the Ground Rules...
-
432
Finding the Win-Win Solution
-
433
We’ve Still Got a Lot In Common
-
434
Sometimes You’ve Got to Dig Deep
-
435
Houston, We Have a Solution...
-
436
So What’s the Plan?
-
437
In Conclusion: Take a Deep Breath, You Can Work It Out
-
438
Is the Glass Ready for a Refill?
-
439
Social Awareness
-
440
You’d Better Check Yourself
-
441
Take Everything Down a Notch
-
442
Set the Time and Place
-
443
Learning Journal Activities
-
444
Conclusion
-
445
Questions
Section 10: Sensitivity Training / 180 minutes
-
446
IntroductionThis course will help you understand diversity and how you can help create a workplace that values and respects differences. You will learn to identify stereotypes and biases, encourage diversity, and take action to prevent and discourage discrimination.
-
447
Learning Objectives
-
448
Understanding Diversity and Inclusion
-
449
Understanding Diversity
-
450
Why Is She Still Here?
-
451
Do The Right Thing
-
452
Check Your Filters Against the Facts
-
453
Both Positive and Negative Stereotypes Can Hurt
-
454
Change Your Approach
-
455
Diversity at Work
-
456
How Can You Value Differences at Work?
-
457
Dealing with Different People
-
458
Who’s Ready to Work Together?
-
459
Know Your Workplace Rights
-
460
Speak Up
-
461
In Conclusion: Progress Is Possible
-
462
References
-
463
Questions
125 - Content Review / 60 minutes
-
464
Section 1 - Introduction to the Security IndustryThis is a study guide and content review to help prepare Basic Security Training students to successfully pass the Ministry Final Test.
-
465
Section 2 - The Private Security and Investigative Services Act, 2005 (PSISA) and Ministry Code of Conduct
-
466
Section 3 - Basic Security Procedures
-
467
Section 4 - Report Writing
-
468
Section 5 - Health and Safety
-
469
Section 6 - Emergency Response Preparation
-
470
Section 7 – Canadian Legal System
-
471
Section 8 – Legal Authorities
-
472
Section 9 - Effective Communications
-
473
Section 10 - Sensitivity Training
-
474
Section 11 - Use Of Force Theory
-
475
Section 12 - Emergency Level First Aid
-
476
Test Preparation Tips - Test Anxiety
-
477
Test Preparation Tips - Identify Study Goals
-
478
Test Preparation Tips - Writing the Test
-
479
Final Thoughts
-
480
References
126 - Practice Test (90 Questions) / 120 minutes
-
481
About the Final Test
This is a practice test with mock questions that are similar to the type of questions included in the Ministry Basic Security Guard Test. This module is a study tool for use in preparation to write the test with an independent testing company.
-
482
Practice Test
-
483
Set a Timer
-
484
Questions
-
485
Questions
-
486
Thank you for completing the practice test!